Virtual Assistant

“I’m much smarter than your voicemail.”

Gone are the days of missed opportunities. You now have a virtual assistant to help your patients get what they need, when they need it.

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Whether it’s taking a message, requesting an appointment, or explaining office hours, your personalized virtual assistant is here to support you.

Every call gets answered, even when you’re not there.

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Practice is unavailable to handle the incoming call

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Call gets routed to the Virtual Assistant

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Call is transcribed and classified in real-time.

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Message is pushed into the ORCA inbox

Technology is rendering your voicemail obsolete.

Your virtual assistant is powered by two world-leading technologies, IBM Watson and Twilio. A full library is developed for your specific practice so that artificial intelligence can precisely respond to any request a caller may have. Natural language detection allows for your patients to speak to your virtual assistant as if they were speaking to a human.

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Providing actionable intelligence.

At the end of each month you’ll have a report generated and sent to your inbox detailing various statistics about your calls, times of day most calls were missed, the purpose of those calls, and a lot more. A whole new way to supercharge your phones.

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